Terms And Conditions

Welcome to Gulbahar Travels. By accessing our website or using our travel and transportation services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a booking or using our services.

1. About Our Services

Gulbahar Travels provides travel and transportation-related services to customers. The availability, pricing, vehicle type, routes, and other service details may vary depending on the booking and circumstances.

2. Booking

  • Customers are responsible for providing accurate and complete information when making a booking.
  • A booking is considered confirmed only after confirmation from Gulbahar Travels.
  • Customers should provide correct contact details, pickup locations, destinations, travel dates, and other required information.
  • Gulbahar Travels reserves the right to refuse or cancel a booking where necessary.

3. Pricing and Payment

  • Prices may vary depending on the destination, vehicle, travel date, duration, and other applicable factors.
  • Any applicable charges will be communicated to the customer before confirmation whenever reasonably possible.
  • Customers are responsible for making payments according to the agreed booking terms.
  • Additional charges may apply for changes, waiting time, extra stops, or services requested after booking.

4. Cancellation and Changes

Customers should contact Gulbahar Travels as early as possible if they need to cancel or modify a booking.

Cancellation charges, refund eligibility, or other applicable conditions may depend on the type of booking and the time of cancellation. Any applicable cancellation or refund terms communicated at the time of booking will apply.

5. Customer Responsibilities

Customers are expected to:

  • Provide accurate booking information.
  • Arrive at the agreed pickup location on time.
  • Treat drivers, staff, vehicles, and property with reasonable care and respect.
  • Follow applicable laws and safety requirements during the journey.
  • Avoid carrying prohibited or unlawful items.

Gulbahar Travels may refuse service where a customer’s conduct creates a safety risk or violates applicable law.

6. Travel Delays and Unforeseen Circumstances

Gulbahar Travels will make reasonable efforts to provide services as scheduled. However, we may not be responsible for delays, cancellations, or changes caused by circumstances beyond our reasonable control, including severe weather, road conditions, traffic, government restrictions, natural disasters, strikes, accidents, or other unforeseen events.

7. Vehicle and Service Availability

Vehicle availability may depend on operational circumstances. In exceptional situations, Gulbahar Travels may provide a suitable alternative vehicle or arrange an alternative service where reasonably possible.

8. Personal Belongings

Customers are responsible for their personal belongings during travel. Gulbahar Travels will take reasonable care, but we cannot accept responsibility for items that are lost, damaged, or left behind unless required by applicable law.

9. Website Information

We make reasonable efforts to keep the information on our website accurate and up to date. However, information such as prices, availability, services, and descriptions may change without prior notice.

10. Third-Party Services and Links

Our website may contain links or references to third-party websites or services. Gulbahar Travels is not responsible for the content, availability, or policies of third-party websites.

11. Limitation of Liability

To the extent permitted by applicable law, Gulbahar Travels will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services.

Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

12. Privacy

Your use of our services is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

13. Intellectual Property

Unless otherwise stated, the content, branding, text, images, logos, and other materials appearing on the Gulbahar Travels website are owned by or used with permission by Gulbahar Travels. They may not be copied, reproduced, or distributed without prior permission, except where permitted by law.

14. Changes to These Terms

Gulbahar Travels reserves the right to update or modify these Terms and Conditions when necessary. Updated terms will be published on this page, and the revised “Last Updated” date will indicate when changes were made.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Anantnag, Jammu & Kashmir, unless otherwise required by applicable law.

16. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Gulbahar Travels
KP Road, Gulshanabad, Anantnag,
Jammu & Kashmir – 192101, India

Email: gulbahargb2113@gmail.com
Phone: +91 7889454808